Case Study – How an SME Grew While Others Shut Down

Overview

In 2019, a entrepreneur-run business was under pressure. Demand was rising, but operations were stretched thin, profit margins were tight, and many similar businesses in the industry were closing their doors. Instead of downsizing, the owners wanted to find a way to grow, become more efficient, and secure their future.

Approach

Working closely with the owners, and a national NGO we helped:

  • Identify new opportunities in value-added products that they could use existing products for.
  • Strengthen operations by improving yields, cutting waste, and speeding up turnaround times.
  • Set up simple tools to track key numbers like cash flow, profitability, and customer trends.
  • Develop a robust Go to Market Strategy
  • Plan for growth by mapping where a new location could increase capacity and reach more customers.
  • Forecasted (Financials) all the different situations to reduce risk in growth, and identified potential funding opportunities and investment case preparation

Results

  • Sales Growth: The business grew revenues by an estimated 50+% within two years.
  • Higher Profit Margins: Smarter operations and pricing lifted profitability by 5-10%.
  • Expansion: Opened a new location, expanding regional presence and capacity.
  • Efficiency Gains: Cut per-unit costs by 10–20% and delivered orders faster.
  • New Location: Regional expansion

Impact

While many competitors were closing, this business grew stronger and more resilient. Today, it stands out as a trusted regional provider, with a wider product range, stronger cash flow, and the capacity to keep growing sustainably.

Our work pays for itself through the gains your business can achieve with us.

Growth Plans Used: Advanced & Elite